* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Monday, May 20, 2013


5 strategies to build employee loyalty…….


----who needs disengaged employees?
  1. Communicate, communicate and communicate again. An open-door policy and consistent communications are vital to ensure employees are motivated to stay with your business. Spread the word about where your company is going. Consider communications vehicles such as regular face-to-face meetings where people can give their input. And use informal settings such as breakfast meetings and luncheons.
  2. Be an employer of choice. Make your business environment an attractive one by giving employees high-profile projects that will help them grow professionally. Be creative with your development strategies and allow employees to do on-site customer assignments, for example.
  3. Get feedback from employees, even those who leave. Conduct exit interviews to find out why people are leaving and what measures you can take to encourage them to stay. Ensure your performance evaluation is a two-way process-in other words, ask employees what they think of your company.
  4. Be innovative with rewards and compensation; look at long-term rewards such as profit-sharing and short-term rewards that involve personal or family life. If work is taking your employees' personal time, for example, you could offer theatre tickets for the entire family. Or make employees' lives a little easier by offering perks such as dry-cleaning services and catering. Most importantly, always be equitable with salaries to create a work environment that fosters fairness.
5.   Connect your people with what they do in order to increase employee buy-in and involvement in your company. Be sure your employees understand the impact of your products and services on your customers' lives. For instance, a company that manufactures tire rims could send a message to employees that its products are used in school buses that carry children. 

Chris Wilkinson.                              
Certified Business Behaviour & Attitudes Analyst.               
Business Coach.
Tel: (905) 275-2907 (Mississauga) CANADA.
E-mail: buspilot@bell.net

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