* Business guidance and coaching support. * Candidate behaviour & attitude style analysis in the pre-hire evaluation processes. * Executive search projects--- over 1000 qualified & screened senior candidates registered in the greater Toronto, Canada region. * Sales skill & knowledge testing. * Canadian salary surveys. * Customer satisfaction surveys. Show them you care. * Employee morale surveys. Reduce wasteful churn. * Based in Mississauga/Toronto, ON., Canada since 1997.
* Executive coaching. How sharp are the management skills that you use to lead your business?
* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.
* Customer satisfaction surveys. Show them you care.
* Employee morale surveys. Slow down wasteful employee turnover.
* Executive search projects.
* Career planning assessment for students. 70% of us are in careers we would no longer choose!
* Salary Surveys. Are you paying both fair AND competitive?
* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?
* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.
* Sales Training Seminar. 50 sales closes. Close more often, make more profit.
* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.
* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.
Saturday, September 24, 2011
Monday, September 19, 2011
The Policy Guideline at XYZ Inc.
Saturday, September 10, 2011
How to handle the most common sales objection:.......
Stall/Deferred Decision: "I Need To Think It Over"
Probably the most common form of objection is resistance to making a decision. The prospect says something like: "I need to think it over," or "Let me look through the literature one more time and get back to you." This tells you that the prospect does not have any specific objection. He merely feels a need to slow down and be thorough. The risk here is that while the prospect is thinking about it, he will begin to forget all of the advantages. The longer he thinks about it, the greater the likelihood that he will turn his attention to something else and forget all about you and your products.When you hear this objection, your best response is an offer to help the prospect think it over:
- Customer: I need to give this some thought before I decide.
- Salesperson: That makes a lot of sense. Your advertising is important and you want to make sure the decision you reach is good for your business. What factors are you going to consider as part of your decision?
Monday, September 5, 2011
Strong selling system | Total Quality Management |
Strong marketing skills | Great location |
Strong financial position | Strong MIS |
Proprietary products and or services | Talented or highly creative employees |
Patents | Various professional skills |
ISO 9000 | Various service skills |
Various manufacturing skills | Customer base |
WEAKNESSES | OPPORTUNITIES |
Poor selling culture | Interest rate fluctuations |
Poor marketing skills | Unemployment fluctuations |
Poor financial position | Easy entry into a business |
No proprietary products and or services | Product substitution |
Non ISO 9000 | Housing starts |
Weak MIS | Population shifts |
Poor location | Population age shifts |
Lack of various or key skills | Industry correlation change |
Non creative employees No TQM | Technology changes that will create a new product or service |