* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, April 27, 2014

27 Points to Ponder BEFORE  you Merge your Business....


1.     Management depth. One person or a team?
2.     Number of customers. Is this more than 1 and 3 years ago?
3.     Importance % of top 5 customers?
4.     Customer churn rate %.
5.     Size of market---massive, miniscule?
6.     Is the market dominated by a 500lb gorilla?
7.     Is market growing, static, or in contraction?
8.     % of total sales of established products ie; 3 years
9.     % of sales of new products only in market 6 months.
10. Is there a company operations manual in existence?
11. What is the value, as a % of total sales, of ‘locked in’ customers?
12. What is there a major risk to the company---does this have offsets?
13. Does the company have a long-term lock-up on key technologies?
14. Does the company have effective key staff ‘none compete’ clauses in position?
15. Is there a low cost substitute for key product? Is China a factor?
16. Does the company have a plan in place to maintain total profitability?.
17. Does the company have investment plans in place to grow the business?
18. Can the company handle growth?
19. Quality of management.
20. Does the company have pricing power in the market?
21. Are there incremental products/services that can easily be added on to enhance profitability?
22. Is the H.O. committed to support the new venture…rate 1 thru 5.?
23.  Is there adequate after service arrangements available for key products?
24. Will the new venture detract adversely from the core business?
25. What is the 3 & 5 year project vision, of both parties. Variance?
26.  Value, power, prestige of existing customers.
Company cultures. Can we merge the teams?

Chris Wilkinson.

Certified Business Behaviour & Attitudes Analyst.
Business Coach.
Tel: (905) 275-2907 (Mississauga).
                  E-mail: buspilot@bell.net
Executive coaching. How sharp are the management skills that you use to lead your business?
* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.
* Customer satisfaction surveys. Show them you care.
* Employee morale surveys. Slow down wasteful employee turnover.
* Integrity testing. Is that job candidate really telling you 100% the truth in his application?
* Executive search projects.
* Career planning assessment for students. 70% of us are in careers we would no longer choose! 
* Salary Surveys. Are you paying both fair AND competitive
* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?
* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.
* Sales Training Seminar. 50 sales closes. Close more often, make more profit.
* Employee Handbook template. (Ontario). Lawyer reviewed. 70 subject headings.
* Company Operations Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.

Friday, April 18, 2014

SAMPLE DISCIPLINARY LETTER FOR EXCESSIVE ABSENTEEISM (just fill in the blanks)



Date:      
Employee Name      

Address      


Dear [Employee Name],

I am writing this letter to describe the events that have occurred over the past [Time Frame] which have resulted in the need for disciplinary action.  It will explain to you the conduct required on your part for continued employment with our firm.

[Explain Attendance Problem]

[Document Facts]

As we discussed, excessive absenteeism is unacceptable and will not be permitted by me or the executive management of the company.  Accordingly, I am placing you on disciplinary notice for a period of [Time Frame] from the date of this letter.  During this period, I will carefully monitor your attendance.

Any further incidents or breaches of the company attendance policy observed during this period that are contrary to acceptable standards of behavior could result in your dismissal.

We all want to see you succeed here, and we hope that your acknowledgment of the seriousness of this situation will have a positive result on your future at the company.  If you need any clarification or other help, please see me immediately.

Sincerely,
Manager’s Signature      
  
Chris .Wilkinson