* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Monday, February 28, 2011

9 Tips for more Effective Multi-tasking....



For busy professionals, multitasking is a must-have skill that allows you to shoehorn more productivity into an already packed schedule.
It’s an often-maligned skill, too, because of the frequently quoted problem that multi-tasking results in poorer quality work.  Like other skills, multi-tasking is something you can develop and improve and use strategically. Here are some tips to help you do that:
·                                 Start small. Don’t multi-task your rocket science work AND your brain surgery work right out of the gate. Instead, multi-task a few different less-essential things until you get good at multi-tasking.
·                                 Triage your work. Not everything should be multi-tasked. Driving, for example, should remain separate from reading, talking on the phone, putting on make-up, etc. But a lot of things – things that aren’t life-and-death situations – are able to be multi-tasked. Multi-tasking on billable work is debatable. I’m personally of the opinion that if you charge by the hour, you shouldn’t be multi-tasking billable hours. But people who bill by the project and can take as long as they want on something might be okay with multi-tasking. Especially if they…
·                                 Know the bandwidth limit. Even awesome multi-taskers have a limit. It’s like bandwidth. You only have so much mental capacity to use at once. Most tasks don’t take up all of your bandwidth. Some tasks (like driving your car) should probably take more bandwidth than you think they should. But talking on the phone to a coworker doesn’t need to take up as much bandwidth as it does.


 ·                                 Group like projects together. The most effective kind of multi-tasking is when you group similar projects together. For example, if you manage half a dozen “widget” accounts, and you want to spend a focused amount of time on “widgets”, you can multi-task this easily.
·                                 Prep for multi-tasking. Before you multi-task, make sure you have everything ready to go. The purpose of multitasking is quickly lost if you have to get up from your desk or if you spend your time searching for a folder or opening programs. (That’s another reason why grouping like projects together is a good multitasking idea).
·                                 Keep a list. A list of “multi-taskable” tasks should be handy. This should be stuff that you can do whenever you have some extra bandwidth. Email sorting, quick email responses, filing,  reviewing your schedule for the day. These are low bandwidth activities that you always need to do. Keep that list nearby. When you discover some extra bandwidth, pull out the list.
·                                 Set time limits on your work and focus on improving your multi-tasking skill. The purpose of multitasking is to get more work done in less time. So if you have two projects that each take an hour, and it takes you two hours to do them both, then it doesn’t matter if you do them at the same time or if you do them consecutively; there’s no time saved. Instead, focus on doing both of them well in 1 to 1.5 hours in total. This will take some time because multi-tasking is a skill.
·                                 Have a goal. This is a good time management tip for anyone, whether or not you want to multi-task. But if you do multi-task, it will make your multi-tasking easier. That’s because consciously knowing the goal can help you unconsciously work toward it. And, you won’t be half-heartedly working around the project without a clear purpose; you’ll be actively working toward the goal.
·                                 Get into the zone. Multitasking isn’t something you do to avoid real effort. It’s something you do when you are focused and operating at your peak. If you find that you’re trying to multi-task but you’re only doing one thing at a time, put something aside until you can focus. I don’t juggle but it seems kind of like juggling: You see jugglers starting with 3 items and then once they have a rhythm, they seem to be able to effortlessly add more in later. Compare that to someone who tries to just START juggling 17 items at once. Seems harder to do. (Back me up here, jugglers!)
Multi-tasking is a muscle that needs to be worked. When you schedule your day, sit down and quickly identify two or three projects you can multi-task at the same time. Work at it. Evaluate how you did. Try again another day. Build your multi-tasking muscle strategically.
Start juggling!

Chris Wilkinson.                              
Certified Business Behaviour & Attitudes Analyst.               
Executive Search Projects.
Tel: (905) 275-2907 (Mississauga).