* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Friday, June 10, 2011

14 reasons why job descriptions are important:
(non exhaustive)


Job descriptions improve an organization's ability to manage people and roles in the following ways:
1·   Clarifies employer expectations for employee
2.    Provides basis of measuring job performance
3·   Provides clear, legal description of role for job candidates
4·   Provides a structure and discipline for company to understand and structure all jobs and ensure necessary activities, duties and responsibilities are covered by one job or another
5·   Provides continuity of role parameters irrespective of manager interpretation
6·   Enables pay and grading systems to be structured fairly and logically
7·   Prevents arbitrary interpretation of role content and limit by employee, employer and manager
8·   Essential reference tool in issues of employee/employer dispute. (Save legal costs at court).
9·   Essential reference tool for discipline issues
10·   Provides important reference points for training and development areas
11·   Provides neutral and objective (as opposed to subjective or arbitrary) reference points for appraisals, performance reviews and counselling
12·   Enables formulation of skill set and behaviour set requirements per role
13·   Enables organization to structure and manage roles in a uniform way, thus increasing efficiency and effectiveness of recruitment, training and development, organizational structure, work flow and activities, customer service, etc.
14·   Enables factual view (as opposed to instinctual) to be taken by employees and managers in career progression and succession planning.

Chris Wilkinson.                              
Certified Business Behaviour & Attitudes Analyst.               
Business Coach.
Tel: (905) 275-2907 (Mississauga) Canada.




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