* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, February 3, 2013


7 tips to reduce warehouse costs…..

Cutting your warehouse labor costs can improve the organization’s overall efficiency and increase earnings. The key is to devise ways that produce an impressive return on investment instead of simply reducing staff. Warehouses generally claim a large amount of real estate on the premises. Therefore, reducing labor costs could make a big difference in overall expenses.

Step 3

Review your warehouse scheduling and employee hours. Unless your company’s shipping and receiving occurs on a 24/7 schedule, you may be able to create compressed schedules that accommodate your business needs as well as warehouse employees’ needs to achieve work-life balance. Reducing the number of shifts you run will significantly cut labor costs. Maximizing your employees’ work times can improve job satisfaction and, consequently, reduce turnover. Reducing turnover will save a considerable amount on labor costs — the cost to recruit, hire and train new employees can eat up a chunk of your warehouse budget.

Step 4

Select experienced employees to train new warehouse employees. Employees who actually perform warehouse duties are better able to provide on-the-job training for workers who may not have worked in a warehouse environment. For example, use current staff to train on inventory and supply chain management, managing inventory, industry practices for inventory audit, packaging, shipping and receiving.

Step 5

Install technology solutions for supply chain management to improve work flow and employee efficiency. This might result in lower labor costs through reducing staff; however, the training that warehouse employees receive may help them advance in other areas of the company. Supply chain management technology can be customized to meet your company’s specifications, as can warehouse management system solutions.

Step 6

Implement warehouse safety measures. Mitigating company risk associated with warehouse injuries automatically cuts your labor costs because you aren’t paying for workers' compensation expenses and potentially reassigning workers for areas with which they might not be familiar. According to the U.S. Bureau of Labor Statistics, in 2010, for every 100 warehouse employees, there were 4.1 work-related injuries that incurred additional labor costs such as absences or moving employees to other departments.

Step 7

Obtain employee input on warehouse and inventory best practices they believe will make their tasks and duties easier. Asking your employees for their opinions conveys the message that you value their opinion and, in turn, makes them happier employees.


Chris Wilkinson.                              
Certified Business Behaviour & Attitudes Analyst.               
Business Coach.
Tel: (905) 275-2907 (Mississauga).
E-mail: buspilot@bell.net

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