* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, January 5, 2014



Sell more: Convert your features into benefits and into customer needs….


Most customers make their purchase on the basis of benefits as opposed to features….

(Surviving & prospering in the “jungle”)

Your product/service undoubtedly has great features that enable you to survive in the market place. Here is a list of 40 possible features expressed as benefits that may apply to your product/service:

·        Performance….time saved.
·        Reputation
·        Time saved
·        Components prestige
·        Colours
·        Bigger savings
·        Sizes
·        Greater profits
·        Exclusive
·        Greater convenience
·        Uses uniform processes
·        Uniform accuracy
·        Ruggedness 
·        Continuous output
·        Delivery leadership
·        Service, increased sales
·        Price, economy of use
·        Design, ease of use
·        Reduced inventory
·        Availability
·        Lower space rental costs
·        Installation low operating costs
·        Lab test support product story
·        Terms
·        Reduced waste
·        Workmanship , long life
·        Economy of purchase
·        Pride of appearance
·        Economy of use
·        Pride of ownership
·        Recognition
·        Durability
·        Desire to imitate
·        Desire for variety
·        Labour saving
·        Time saving
·        Simple construction
·        Simple operation
·        Security
·        Ease of repair
·        Ease of installation
·        Space saving

Sincerely,  
Chris Wilkinson.

Certified Business Behaviour & Attitudes Analyst.
Business Coach.
Tel: (905) 275-2907 (Mississauga).
                  E-mail: buspilot@bell.net

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