* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, November 10, 2013


24 Human resource procedures …….

 

A test. How many did your company score out of 125 (maximum?)

 

1  Our company has a "functional" organization chart, which is posted or otherwise communicated to employees.          

 Our company has no organizational structure. 1          
Our company organizational chart is driven by personalities not job functions. 2          
Our company has a printed organizational chart but it is not available to all employees. 3          
Our company has a printed organizational chart and it is available to all employees but it is not truly followed. 4          
Our company has a printed organizational chart that is followed, but it is not available to all employees.  5          

2  Our company generates performance-oriented job descriptions.          

Our company has no job descriptions. 1          
Our company has job descriptions but they are not in writing. 2          
Our company has written job descriptions for some employees. 3          
Our company has written job descriptions for all our employees but they are lacking performance goals. 4          
Our company has written job descriptions for all our employees. 5          
        
3  Our company has a personnel policy manual that all employees read and sign.          

Our company has no personnel policy manual. 1          
Our company only has a few written polices. 2          
Our company has a personnel policy manual but it is not given to each employee. 3          
Our company has a personnel policy manual, which is given to each employee but is not reviewed annually by our labor attorney. 4          
Our company has a personnel policy manual, which is given to each employee and reviewed annually by our labor attorney. 5          
      
4  Our company has a documented procedure for interviewing.          

We have no documented procedures for interviewing. 1          
We have a few procedures but nothing in writing. 2          
We have documented procedures but they are not always followed. 3          
We have documented procedures but a labor attorney has not reviewed them. 4          
We have documented procedures and a labor attorney has reviewed them. 5
    
       
5  Our company has written employee termination procedures.          

We have no documented procedures for termination. 1          
We have a few procedures but nothing in writing. 2          
We have documented procedures but they are not always followed. 3          
We have documented procedures but a labor attorney has not reviewed them. 4          
We have documented procedures and a labour lawyer has reviewed them. 5          
       
6  Our company conducts exit interviews.           

We do not do exit interviews. 1          
We sometimes give exit interviews. 2          
We do exit interviews but only by the supervisor responsible for the exiting employee. 3          
Exit interviews are given by the supervisor and another who is not their direct supervisor. 4          
Exit interviews are documented and are given by the supervisor and another who is not their direct supervisor. 5          

      
7  Our company has an effective employee-training program that includes corporate culture and critical success factors.          

Our company does not have a formalized training program. 1          
Our company has a training program but we do more on the job training then anything else. 2          
Our company has a formal training program but it does not include corporate culture or critical success factors. 3          
Our company has a formal training program, which includes corporate culture and critical success factors. 4          
Our company has a formal training program, which includes corporate culture, critical success factors and how employees' jobs impact our goals. 5          

      
8  Our company has scheduled performance appraisals with all our employees.          

 Our company does not do performance appraisals. 1          
Our company only does a performance appraisal at salary review time. 2          
Our company does performance appraisals as needed and at salary review time. 3          
Our company has regularly scheduled performances appraisal throughout the year for all our employees but the reviews are not documented. 4          
Our company has regularly scheduled documented performances appraisals throughout the year for all our employees. 5          
       
9  Our company uses non-disclosure, confidentiality and non-compete agreements with our employees.          

Our company does not have such agreements. 1          
Our company feels they are not necessary.  2          
Our company has all the agreements but does not have all employees sign them. 3          
Our company has all the agreements but only has our sales people sign them. 4          
Our company has all the agreements and every employee signs them. 5          
 
      
10  Our company monitors and maintains harassment policies and safeguards.          
No 0          
Yes 5          

      
11  Our company monitors optimum health and safety standards for all employees.          
No 0          
Yes 5          
       
12  Our independent contractors meet Revenue Canada guidelines.          

No 0          
Yes 5          
      
13  Our company believes our hiring methods are effective.          

No 0          
Yes 5          

      
14  Our company provides health care coverage to our employees.           

No 0          
Yes 5          
      
16  Our company offers competitive wages and salaries.          

No 0          
Yes 5          
       
17  Our company is able to find a pool of qualified people from which to hire.          


No 0           
Yes 5          

      
18  Our company has an employer-paid education/self-improvement/management development program.          

No 0          
Yes 5          


      
19  Our company has a wage & hour attorney annually check our company's employee manual.          

 
No 0          
Yes 5  

      
20  Our company has considered working with a Professional Employee Organization, Employee Leasing (PEO)          


No 0          
Yes 0          

      
21 Our company has disciplinary procedures spelled out in this manual.          


No 0          
Yes 5          

      
22 Our training programs directly support our critical success factors and goals.          

No 0          
Yes 5  

 23  We incorporate  (soft) behaviour & attitude assessments as part of our hiring process.     

 No   0

Yes  5
    
 24.  We require candidates to complete a test of (hard) knowledge directly related to the position, prior to employment.

No   0

Yes   5


Sincerely,  
Chris Wilkinson.

Certified Business Behaviour & Attitudes Analyst.
Business Coach.
Tel: (905) 275-2907 (Mississauga CANADA).
                  E-mail: buspilot@bell.net

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