* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, October 27, 2013

Top Ten Rules for the staff Christmas party:

1.   Set a 'Party Policy'
From the employer's point of view, the Christmas party is classed as a 'work activity'. It therefore should therefore be treated as such by having guidelines in place. This could be as simple as displaying employees' responsibilities, such as acceptable standards of behaviour, on a notice board. The employer's responsibilities, for instance meeting health & safety requirements and providing grievance procedures to deal with any resulting problems, should also be outlined.
2.   Identify potential hazards
Just as with any other work-related activity, a risk assessment must be carried out to identify potential hazards. This could involve inspecting the venue to plan for drunken slips and trips, considering the safety of people going home after the event, and even identifying any potential conflict between employees, so that table plans can be organised accordingly.
3.   Issue behavioural guidelines
This should be included in the 'Party Policy' and should clarify unacceptable behaviour, such as harassment, bullying and fighting. Employees should understand that, as this is technically a work activity, normal disciplinary procedures would be applied.

4.   Invite husbands, wives... and life-partners
If inviting employees' partners to the event, employers need to tread carefully. This should not be restricted to husbands and wives but also extended to partners of the opposite and same sex, to avoid potential sexual orientation discrimination claims. With the introduction of  Ontario legislation, granting same-sex couples the right to enter into  of marriage, employers should make extra sure that, if inviting partners, same-sex partners are not excluded from festivities.
5.   Avoid 'tipple tattle'
Boozing managers should avoid discussing promotion, career prospects or salary with employees who may use the convivial situation to discuss matters that are more suited to a formal appraisal or private meeting. The employee is likely to expect any career promises to be kept - even if the employer can't remember the conversation!
6.   Limit the spirit
If the employer supplies the alcohol, or encourages its consumption, they may be legally responsible for the welfare of the employee if they suffer from drink induced disasters - even if they occur outside of the party itself. The best solution is to limit the number of free drinks and be prepared to ask individuals to take it easy if they appear worse for wear. Suggested that you offer a cash bar.
7.   Don't poison your staff
If providing a buffet, the food must be safe to eat. Buffets present a particularly high risk of food poisoning from foods such as cooked meats, eggs, mayonnaise and cooked rice. Food should not be left out at room temperature for more than 90 minutes and should be stored below 5°C.
8.   Ditch the mistletoe
The Christmas party is the perfect environment for a festive fling but this could have repercussions when employees return to work. A brief encounter under the mistletoe can cause embarrassment in the workplace and put strain on working relationships. While many businesses have informal views on office affairs, most do not have a policy on workplace relationships.
9.   Curb drunk driving
As employers are responsible for employees' actions after consuming alcohol they have provided, sensible bosses will issue advice before the party about not driving after having an alcoholic drink. It is advisable to hire a minibus for the end of the night, or provide the numbers of local taxi firms to demonstrate that reasonable steps have been taken to minimise this risk.
10.   Don't expect miracles the morning after!
A contract exists between the employee and employer that they will be in a fit state to carry out the work they are being paid to do. Employers should decide to what extent they will be lenient to staff coming to work with a hangover, arriving late, or even not at all, and inform employees. More important is the safety of employees, who may not be fully sober the next day, especially if they need to drive or operate machinery. Employers should either advise employees beforehand not to drink too much alcohol, or remove the risk to safety by giving them alternative work until they are fit to resume their normal tasks.
Working with you.

Chris Wilkinson.                              
Certified Business Behaviour & Attitudes Analyst.               
Business Coach.
Tel: (905) 275-2907 (Mississauga--CANADA).

No comments:

Post a Comment