* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, August 18, 2013


What is the behavioural style of your candidate?


  1. FACT: 85% of all unsuccessful job placements can be traced to behavioural style clash with the job’s requirements.

  1. Listen for pattern of speech. Fast paced talkers are more extroverted multi-taskers, slow paced more careful and introverted.

  1. What does the candidate talk about? People or things? Those focused on numbers and objectives are less likely to perform well in people related roles like customer service and v.v.

  1. How much detail in their conversation? Extrovert sales types tend towards concepts & the big picture; tech types to data and rates of performance.

  1. Not everyone is happy with verbal communication. Ask if the candidate prefers verbal presentations or presenting reports.

  1. Can you envisage the candidate at a meeting of the department? If not, the behavioural fit might not be there.

  1. Determine if the candidate is routine, project or trouble shooting orientated.

  1. Ask:  “What kind of people do you have trouble working with most? The answer will tell you a lot about the candidate’s own behavioural style.

  1. Always remember that it is much more difficult to change behaviour style than it is to teach specific job skills. Where you have to choose between behaviour style and job skills, you are usually ahead going with a behaviour style match

Working with you.
      Chris Wilkinson.                                                                                                          
Certified Business Behaviour & Attitudes Analyst.               
Business Coach.
Tel: (905) 275-2907 (Mississauga--CANADA).
E-mail: buspilot@bell.net

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