* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Sunday, March 9, 2014

Nine Habits of Highly Effective Sales People…..
 


1. Spend 60% to 70% of a conversation letting the customer talk.

2. Are better than others at recognizing and responding to objections—even silent ones.

3. Are more effective than others at identifying and prioritizing customer needs.

4. Typically offer product or service recommendations after 40% or more of the time has elapsed in a conversation.

5. Present recommendations more in terms of customer benefits than in terms of product features.

6. Are more enthusiastic than others about attending training seminars.
7. Listen to motivational tapes in their cars and read inspirational books at home.

8. Talk more frequently about what they’ve achieved than about what they haven’t done.

9. Smile more than others do!
Working with you.                                          

Chris Wilkinson

Certified Business Behaviour & Attitudes Analyst.
Business Coach.

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