The 20/80
rule states that a small number of causes is responsible for a large
percentage of the effect, in a ratio of about 20:80. Expressed in a management
context, 20% of a person's effort generates 80% of the person's results. The
corollary to this is that 20% of one's results absorb 80% of one's resources
or efforts. For the effective use of resources, the manager's challenge is to
distinguish the right 20% from the trivial many.
Some Examples of the 80-20 Rule:
80% of a
problem can be solved by identifying the correct 20% of the issues
80% of
advertising results come from 20% of your campaign.
80% of an
equipment budget comes from 20% of the items
80% of an
instructor's time is taken up by 20% of the students
80% of
benefit comes from the first 20% of effort
80% of
customer complains are about the same 20% of your projects, products, services.
80% of
network traffic stays within the LAN while 20% needs to cross the backbone.
80% of our
personal telephone calls are to 20% of the people in our address book
80% of your
shipments utilize 20% of your inventory.
80% of
sales time is spent on 20% of the customers, who may not be the profitable
20%
80% of the
decisions made in meetings come from 20% of the meeting time
80% of the
outfits we wear come from 20% of the clothes in our closets and drawers
80% of the
traffic in town travels over 20% of the roads
80% of
what we produce is generated during 20% of our working hours
80% of
your annual sales come from 20% of your sales force
80% of
your future business comes from 20% of your customers
80% of
your growth comes from 20% of your products
80% of
your innovation comes from 20% of your employees or customers
80% of
your profits come from 20% of your customers
80% of
your staff headaches come from 20% of our employees
80% of
your success comes from 20% of your efforts
80% of
your website traffic comes from 20% of your pages
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