* Executive coaching. How sharp are the management skills that you use to lead your business?

* Behavioral & Attitude Assessments as used in the candidate evaluation/performance review process.

* Customer satisfaction surveys. Show them you care.

* Employee morale surveys. Slow down wasteful employee turnover.

* Executive search projects.

* Career planning assessment for students. 70% of us are in careers we would no longer choose!

* Salary Surveys. Are you paying both fair AND competitive?

* Sales force sales skill testing. Does he have (& are you paying for?) the knowledge of a professional salesperson?

* People buy from people they 'like', but what do they 'like'? D.I.S.C. based customer blending training for sales professionals.

* Sales Training Seminar. 50 sales closes. Close more often, make more profit.

* Employee Handbook template. (All provinces except Quebec). Lawyer reviewed. 70 subject headings.

* Company Manual. 225 Ontario lawyer reviewed topic templates to ensure organizational clarity in your business.


Friday, July 15, 2011

Do you know who else your employees are working for after- hours? (your competitor??)

  SAMPLE: Employee Conflict of Interest Policy

We are ethical individuals and an ethical Company. We have a reputation to uphold, and we want to make sure that our behaviour and business practices are sound and reflect our professionalism. At the same time, we never want to stifle off-hour activities, creativity, or the ability to engage in outside interests.
We trust your judgement, but if you are unsure of a situation that may place you in a conflict of interest, please refer to the guidelines below or discuss the situation with <Department responsible for Human Resources>.
Partial list of potentially sensitive areas: Engaging in outside work; financial transactions with a potential client, supplier, or competitor; immediate family member engaging in a business similar to ours; receiving gifts from a supplier.
Topic Owner:                       <Department responsible for Human Resources>
Topic Applies to:                    Everyone
Process Responsibility:         <Department responsible for Human Resources>, Individuals
Final Accountability:              Individuals
Our Company, our clients, and the outside world place high expectations on integrity. It is important that a high standard of ethical, moral, and legal conduct be upheld when business is conducted internally and externally.
Individuals may, from time to time, pursue personal and private business interests and ventures, and may participate in other forms of decision-making organizations. It is the responsibility of every individual to clarify such outside activities with the Company. In such cases, the individual must provide a full written disclosure to <Department responsible for Human Resources> so that an assessment can be made and any potential conflicts of interest may be prevented.
The Details
The following situations require full written disclosure to and approval by <Department responsible for Human Resources>.
·         You are engaged in any outside professional work.
·         You, your spouse, or a member of your immediate family is engaged in a business similar in nature to the Company.
·         You are engaged in outside work that will interfere with your primary job due to your working hours or attendance at the Company, or that is in some way hostile or adverse to the Company.
·         You accept a retainer, commission, consulting fee, or any other fee arrangement or remuneration. 
·         You, or any member of your immediate family, directly or indirectly, borrows from, lends to, invests in, or engages in any substantial financial transaction with a client, potential client, supplier, or competitor. Members of immediate family include spouse, children, and any other relative sharing your household. This does not apply to professionally managed mutual funds, provided that the fund manager is not a member of your immediate family.
·         You perform outside work during regular Company working hours and make use of the Company's facilities, equipment, labour, or supplies to conduct this outside activity.
·         You receive gifts from a supplier or competitor.
·         You work with an employer whose business is in competition with ours or services our clients.
·         Your work requires use or disclosure of proprietary information of our business or our clients.
·         Your relationship with a co-worker or client has progressed beyond a platonic friendship.
If you engage in any approved outside work, you are under obligation to advise your client that the work is in no way by, for, or in the name of the Company.
Failure to disclose or discuss information related to any of the above points may lead to corrective action, including dismissal.
NOTE: This policy has been lawyer reviewed for use in Ontario, Canada. Elsewhere, suggest you take legal counsel.

Working with you.
    Chris Wilkinson
       Executive & Management Search.
Sales Training DISC.
Business Coach.
Tel: (905) 275-2907 (Mississauga).


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